Skip to content
ROYALTYAUDIO VIDEO

Support

HomeCare

Ongoing monitoring, updates and priority service so your technology keeps working, especially in second homes.

Homeowner using a Control4 wall touch screen with a keypad beside it

What HomeCare covers

  • Remote monitoring

    We see offline devices and network issues and often resolve them remotely.

  • Updates

    Firmware and software kept current and tested.

  • Priority service

    Faster scheduling than standard service calls.

  • Second-home readiness

    Pre-arrival checks so the house is ready when you are.

  • Annual review

    A yearly walk-through of systems and upgrades worth considering.

  • Training refreshers

    Guests, kids and new staff shown how it works.

Frequently asked questions

Is HomeCare only for homes you installed?

We prefer systems we installed, and can audit others first to decide if they can be supported.

What does it cost?

Plans depend on system size and monitoring scope. Contact us for a quote.

Talk to us about HomeCare

A short conversation is enough to outline scope, timing and budget ranges.